Contact
How can we help?
See answers to frequently asked questions or write to us.
How do I cancel my license subscription?
Log in to your account. Then click on your avatar/initials in the upper right corner of the screen and select License. The last step is to click the button Unsubscribe.
Can I withdraw from the LigaPadla.pl tournament after registering and receive a refund of my entry fee?
Of course. If you withdraw more than 48 hours before the scheduled start of the tournament. you will receive a refund of your entry fee minus a 5 PLN handling fee. If you withdraw less than 48 hours before the tournament starts, unfortunately, your entry fee cannot be refunded.
If you wish to cancel your participation in the tournament, click the human icon (MY ACCOUNT) in the upper right corner and log in to your account. Once logged in, scroll to the section SCHEDULED STARTS and next to the selected tournament, click the link Cancel participation.

If you have to cancel your entry to a tournament due to illness or injury, you can apply for a refund of your entry fee after sending us medical certificate.
How long does it take to refund the entry fee?
Przelewy24.pl typically refunds money within 72 hours (BLIK, Apple Pay, Google Pay). For card payments, refunds can take up to a week.
Where can I find a 100 PLN voucher from Babolat for purchasing an annual license?
The voucher arrives by email with the title: „Here is the promised Babolat voucher for PLN 100 🎾” immediately after purchasing an annual license. If you don’t have it in your main email directory, check your spam or offers folder.
I have a question about a specific tournament...
If you want to ask about details, the format of the competition, change pairings, swap with a friend, etc., please contact the tournament organizer (usually a club). Their phone number and email address are provided in the section INFORMATION on the tournament website.
Couldn't find information about your question?
Write to us using the form below.